macos big sur download stuck when completed
Hi, I have been trying to update from Mojave to Big Sur, I need to complete a 12.20 Gb download. However, when I have completed the 12,20 GBS, it's stuck. Screenshot attached:
MacBook Air 13″, macOS 10.14
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Hi, I have been trying to update from Mojave to Big Sur, I need to complete a 12.20 Gb download. However, when I have completed the 12,20 GBS, it's stuck. Screenshot attached:
MacBook Air 13″, macOS 10.14
Found the possible solution here on the forum:
Found the possible solution here on the forum:
Thank you, Ella! After trying so many things, your solution of repeatedly clicking Upgrade, each time it stopped, worked for me. It did, however, take about ten times due to my very slow internet. But every time I clicked upgrade, it jumped to where it had left off. At one point, it read that it had reached 12.20 but the blue bar was not full, and it hung there. The numbers were inaccurate. I had to disconnect from the internet and reconnect to get back the Upgrade box and click it again. It resumed at around 10.0 and finally made it all the way. Due to my slow internet, it took over eight hours. But I'm so relieved. Thank you.
macos big sur download stuck when completed