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iphone could not be updated error 4000

via my computer Iphone could not be updated . I get error 4000

iPhone XR, iOS 14

Posted on Dec 15, 2020 4:01 AM

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Posted on Dec 15, 2020 6:12 AM

This is a known error and it's not clear why Apple has not addressed it. In some cases, it is caused by an outdated iTunes installation. However, in other cases, this error is caused by a management profile especially if you are using an iPhone that is secured by your employer. There are two ways to go around this. You can update the iOS directly on your phone. If you want to use iTunes to update your iPhone, you will need to disable the management profile by deleting it. Once you finish the update, reinstall the management profile so that your enterprise applications can work. Hope this helps.

8 replies
Question marked as Best reply

Dec 15, 2020 6:12 AM in response to ArthurIOW

This is a known error and it's not clear why Apple has not addressed it. In some cases, it is caused by an outdated iTunes installation. However, in other cases, this error is caused by a management profile especially if you are using an iPhone that is secured by your employer. There are two ways to go around this. You can update the iOS directly on your phone. If you want to use iTunes to update your iPhone, you will need to disable the management profile by deleting it. Once you finish the update, reinstall the management profile so that your enterprise applications can work. Hope this helps.

iphone could not be updated error 4000

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