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how to open my ipad it wont charge please help

i cant open my ipad its been two month just the apple logo appears , also in my IMAc .. please help

Posted on Dec 15, 2020 4:46 AM

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Question marked as Top-ranking reply

Posted on Dec 15, 2020 5:00 AM

Try a forced restart of your iPad:

  • On an iPad with a Home button: Press and hold the top (power) button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top (power) button. Only when the Apple logo appears, release that button (ignore all other screens that might appear).


If you get no help, see this support article:--> If your iPad won't charge - Apple Support

If the issue still persists, contact Apple Support directly, using this link:--> Get Support

Regards

Giulio

1 reply
Question marked as Top-ranking reply

Dec 15, 2020 5:00 AM in response to mabelle713

Try a forced restart of your iPad:

  • On an iPad with a Home button: Press and hold the top (power) button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top (power) button. Only when the Apple logo appears, release that button (ignore all other screens that might appear).


If you get no help, see this support article:--> If your iPad won't charge - Apple Support

If the issue still persists, contact Apple Support directly, using this link:--> Get Support

Regards

Giulio

how to open my ipad it wont charge please help

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