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Battery service recommended

Hello!

My battery status showing battery service recommended after updating to macOS big sur, but no issue with macOS Catalina. So just I want to know where is the problem if it with my battery or with the macOS big sur update?

I reset the VRAM and SMC but dose not help!!!.


MacBook Pro (13-inch, 2016, Two Thunderbolt 3 ports)

Health Information:

Cycle Count: 532

Condition: Service Recommended

Health: 73%

MacBook Pro 13″, macOS 11.1

Posted on Dec 15, 2020 6:25 AM

Reply
Question marked as Best reply

Posted on Dec 15, 2020 6:40 AM

Ahmed_87 wrote:

Hello!
My battery status showing battery service recommended after updating to macOS big sur, but no issue with macOS Catalina. So just I want to know where is the problem if it with my battery or with the macOS big sur update?
I reset the VRAM and SMC but dose not help!!!.

MacBook Pro (13-inch, 2016, Two Thunderbolt 3 ports)
Health Information:
Cycle Count: 532
Condition: Service Recommended
Health: 73%



Health below 80% triggers the warning.


Either you ignore it or service the battery...


See if you qualify:


13-inch MacBook Pro (non Touch Bar) Battery Replacement Program- October 2016 and October 2017

https://support.apple.com/13inch-macbookpro-battery-replacement


15-inch MacBook Pro Battery Recall Program- September 2015 and February 2017

https://support.apple.com/15-inch-macbook-pro-battery-recall




https://support.apple.com/mac/repair/service


“Mac notebook, contact us and we'll send you a box you can use to ship it to an Apple Repair Center. We'll return your repaired product to you as quickly as possible. Depending on where you get service, you might be able to check the status of your repair online.” Start a service request https://support.apple.com/mac/repair/service



Get your Mac ready for service - Apple Support https://support.apple.com/en-us/HT209095

1 reply
Question marked as Best reply

Dec 15, 2020 6:40 AM in response to Ahmed_87

Ahmed_87 wrote:

Hello!
My battery status showing battery service recommended after updating to macOS big sur, but no issue with macOS Catalina. So just I want to know where is the problem if it with my battery or with the macOS big sur update?
I reset the VRAM and SMC but dose not help!!!.

MacBook Pro (13-inch, 2016, Two Thunderbolt 3 ports)
Health Information:
Cycle Count: 532
Condition: Service Recommended
Health: 73%



Health below 80% triggers the warning.


Either you ignore it or service the battery...


See if you qualify:


13-inch MacBook Pro (non Touch Bar) Battery Replacement Program- October 2016 and October 2017

https://support.apple.com/13inch-macbookpro-battery-replacement


15-inch MacBook Pro Battery Recall Program- September 2015 and February 2017

https://support.apple.com/15-inch-macbook-pro-battery-recall




https://support.apple.com/mac/repair/service


“Mac notebook, contact us and we'll send you a box you can use to ship it to an Apple Repair Center. We'll return your repaired product to you as quickly as possible. Depending on where you get service, you might be able to check the status of your repair online.” Start a service request https://support.apple.com/mac/repair/service



Get your Mac ready for service - Apple Support https://support.apple.com/en-us/HT209095

Battery service recommended

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