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AirPods Pro won't play music

I’ve connected the pods and when I go to play music nothing comes out of the headphones. They don’t when I put them in my ear but nothing plays. Also when they are on after the dong they make my I phone 8 plus freeze and become really slow. I’ve updated to 14.3 but I have no idea what to do? Is this something that’s happens before?.


thanks




[Re-Titled by Moderator]

Posted on Dec 15, 2020 10:17 AM

Reply
1 reply

Dec 18, 2020 4:49 PM in response to Br4d89

Hello Br4d89 , 


Thanks for using Apple Support Communities! We understand you are having some problems with hearing audio from your AirPods on your iPhone. We are happy to help provide some guidance on this.


Have you tried pairing them with a different device to see if the issue persists? We would recommend performing a reset on your AirPods to get them reconnected with your iPhone. This re-establishes the connection your AirPods have with your device and should get them working again. Take a look at how to reset your AirPods here: 


Reset your AirPods


We hope this helps!


Cheers!

AirPods Pro won't play music

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