Can’t find backup file to restore iPhone
My iphone had to go in for repairs, so I prepared the phone per Apples recommendations. Upon completing the iCloud backup and phone resetting back to default it went into the shop. After the repairs I attempted to restore the phone but I could not find the backup file in iCloud. I believe its there based on the memory being used for backup in the iCloud. Could using a different Apple ID cause this? If so, what should I do? I need my contacts, data, etc back.