EtreCheck version: 5.6.4 (5222)
Report generated: 2020-12-16 13:11:54
Download EtreCheck from https://etrecheck.com
Runtime: 1:43
Performance: Excellent
Sandbox: Enabled
Full drive access: Disabled
Problem: Computer is restarting
Description:
MacBook Pro freezes and requires a hard reboot.
Major Issues:
Anything that appears on this list needs immediate attention.
No Time Machine backup - Time Machine backup not found.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.
Clean up - There are orphan files that could be removed.
Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.
Limited drive access - More information may be available with Full Drive Access.
Kernel extensions present - This computer has kernel extensions that may not work in the future.
Hardware Information:
MacBook Pro (16-inch, 2019)
MacBook Pro Model: MacBookPro16,1
2.6 GHz 6-Core Intel Core i7 (i7-9750H) CPU: 6-core
16 RAM - Not upgradeable
BANK 0/ChannelA-DIMM0 - 8 GB DDR4 2667
BANK 2/ChannelB-DIMM0 - 8 GB DDR4 2667
Battery: Health = Normal - Cycle count = 110
Video Information:
Intel UHD Graphics 630 - VRAM: 1536 MB
Color LCD (built-in) 3584 x 2240
AMD Radeon Pro 5300M - VRAM: 4 GB
Drives:
disk0 - APPLE SSD AP0512N 500.28 GB (Solid State - TRIM: Yes)
Internal PCI-Express 8.0 GT/s x4 NVM Express
disk0s1 - EFI [EFI] 315 MB
disk0s2 [APFS Container] 499.96 GB
disk1 [APFS Virtual drive] 499.96 GB (Shared by 7 volumes)
disk1s1 - Macintosh HD (APFS) [Fusion Drive] (Shared)
disk1s1s1 - Macintosh HD (APFS) (Shared - 15.05 GB used)
disk1s1s1 - Macintosh HD (APFS) (Shared - 15.05 GB used)
disk1s2 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 73.24 GB used)
disk1s3 - Preboot (APFS) [APFS Preboot] (Shared - 295 MB used)
disk1s4 - Recovery (APFS) [Recovery] (Shared)
disk1s5 - VM (APFS) [APFS VM] (Shared - 20 KB used)
disk1s6 - U****e (APFS) (Shared - 729 KB used)
Mounted Volumes:
disk1s1s1 - Macintosh HD
499.96 GB (Shared - 15.05 GB used, 412.26 GB available, 410.61 GB free)
APFS
Mount point: /
Read-only: Yes
disk1s2 - Macintosh HD - Data [APFS Virtual drive]
499.96 GB (Shared - 73.24 GB used, 412.26 GB available, 410.61 GB free)
APFS
Mount point: /System/Volumes/Data
Encrypted
disk1s3 - Preboot [APFS Preboot]
499.96 GB (Shared - 295 MB used, 410.61 GB free)
APFS
Mount point: /System/Volumes/Preboot
disk1s5 - VM [APFS VM]
499.96 GB (Shared - 20 KB used, 410.61 GB free)
APFS
Mount point: /System/Volumes/VM
disk1s6 - U****e
499.96 GB (Shared - 729 KB used, 410.61 GB free)
APFS
Mount point: /System/Volumes/U****e
Network:
Interface en0: Wi-Fi
802.11 a/b/g/n/ac
Interface en6: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
System Software:
macOS Big Sur 11.1 (20C69)
Time since boot: Less than an hour
Notifications:
Notifications not available without Full Drive Access.
Security:
Gatekeeper: Enabled
System Integrity Protection: Enabled
Antivirus software: Apple
Unsigned Files:
Launchd: ~/Library/LaunchAgents/com.google.keystone.agent.plist
Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded
Details: Exact match found in the legitimate list - probably OK
Launchd: /Library/LaunchDaemons/org.virtualbox.startup.plist
Executable: /Library/Application Support/VirtualBox/LaunchDaemons/VirtualBoxStartup.sh restart
Details: Exact match found in the legitimate list - probably OK
Launchd: ~/Library/LaunchAgents/com.google.keystone.xpcservice.plist
Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost
Details: Exact match found in the legitimate list - probably OK
Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
Details: Exact match found in the legitimate list - probably OK
Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
Details: Exact match found in the legitimate list - probably OK
Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
Details: Exact match found in the legitimate list - probably OK
Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
Details: Exact match found in the legitimate list - probably OK
Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin
Preference Pane: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.prefPane
Apps: 5
Kernel Extensions:
/Library/Application Support/VirtualBox
VBoxDrv.kext (6.1.12)
VBoxNetAdp.kext (6.1.12)
VBoxNetFlt.kext (6.1.12)
VBoxUSB.kext (6.1.12)
System Launch Agents:
[Not Loaded] 18 Apple tasks
[Loaded] 182 Apple tasks
[Running] 131 Apple tasks
System Launch Daemons:
[Not Loaded] 35 Apple tasks
[Loaded] 181 Apple tasks
[Running] 143 Apple tasks
[Other] One Apple task
Launch Agents:
[Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2020-10-10)
[Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-12-15)
[Not Loaded] com.oracle.java.Java-Updater.plist (? 840d562b - installed 2020-08-03)
Launch Daemons:
[Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2020-10-10)
[Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2020-10-10)
[Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-12-15)
[Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2020-08-10)
[Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2020-09-15)
[Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2020-08-03)
[Not Loaded] org.virtualbox.startup.plist (? 700b9385 - installed 2020-08-08)
User Launch Agents:
[Loaded] com.google.keystone.agent.plist (? 0 - installed 2020-10-19)
[Loaded] com.google.keystone.xpcservice.plist (? 0 - installed 2020-10-19)
[Other] mega.mac.megaupdater.plist (? 0 - installed 2020-12-15)
User Login Items:
[Not Loaded] LaunchAtLoginHelper (Yvette Testut - installed 2020-05-22)
Modern Login Item
/Applications/AltServer.app/Contents/Library/LoginItems/LaunchAtLoginHelper.app
[Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2020-10-10)
Modern Login Item
/Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app
[Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2020-10-10)
Modern Login Item
/Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app
[Not Loaded] SpeedTestHelper (App Store - installed 2020-11-21)
Modern Login Item
/Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app
[Loaded] StartUpHelper (Spotify - installed 2020-11-21)
Modern Login Item
/Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app
Internet Plug-ins:
PepperFlashPlayer: 32.0.0.433 (Adobe Inc. - installed 2020-09-21)
JavaAppletPlugin: Java 8 Update 261 build 12 (? - installed 2020-10-01)
User Internet Plug-ins:
User Internet Plug-ins need Full Drive Access
User Audio Plug-ins:
User Audio Plug-ins need Full Drive Access
User iTunes Plug-ins:
User iTunes Plug-ins need Full Drive Access
Safari Extensions:
MKPlayer (App Store - installed 2020-10-16)
3rd Party Preference Panes:
Flash Player (Adobe Inc. - installed 2020-08-25)
Java (? - installed 2020-10-01)
Backup:
Time Machine Not Configured!
Performance:
System Load: 4.07 (1 min ago) 2.20 (5 min ago) 0.91 (15 min ago)
Nominal I/O speed: 17.56 MB/s
File system: 19.42 seconds
Write speed: 2693 MB/s
Read speed: 2577 MB/s
CPU Usage Snapshot:
Type Overall
System: 2 %
User: 4 %
Idle: 94 %
Top Processes Snapshot by CPU:
Process (count) CPU (Source - Location)
Other processes 37.81 % (?)
EtreCheck 16.35 % (App Store)
mdbulkimport 10.06 % (Apple)
trustd 2.51 % (Apple)
Google Chrome 0.54 % (Google, Inc.)
Top Processes Snapshot by Memory:
Process (count) RAM usage (Source - Location)
EtreCheck 565 MB (App Store)
Google Chrome 196 MB (Google, Inc.)
AppleSpell 57 MB (Apple)
Dock 56 MB (Apple)
accountsd 46 MB (Apple)
Top Processes Snapshot by Network Use:
Process (count) Input / Output (Source - Location)
Other processes 3 MB / 9 MB (?)
spindump_agent 0 B / 0 B (Apple)
backgroundtaskmanagementagent 0 B / 0 B (Apple)
UsageTrackingAgent 0 B / 0 B (Apple)
SafariBookmarksSyncAgent 0 B / 0 B (Apple)
Virtual Memory Information:
Physical RAM: 16 GB
Free RAM: 7.57 GB
Used RAM: 4.91 GB
Cached files: 3.52 GB
Available RAM: 11.09 GB
Swap Used: 0 B
Software Installs (past 30 days):
Install Date Name (Version)
2020-11-16 CyberGhost VPN
2020-11-21 The Unarchiver (4.2.4)
2020-11-21 Speedtest (1.18)
2020-11-21 Keynote (10.0)
2020-11-21 Numbers (10.0)
2020-11-21 Pages (10.0)
2020-11-21 iMovie (10.2.1)
2020-11-26 Polarr Photo Editor (5.10.21)
2020-12-04 Mono Framework
2020-12-14 macOS Catalina 10.15.7 Update
2020-12-14 Command Line Tools for Xcode (12.3)
2020-12-14 macOS Big Sur (11.1)
2020-12-14 macOS 11.1 (11.1)
2020-12-15 Microsoft AutoUpdate
2020-12-16 EtreCheck (5.6.4)
Clean up:
~/Library/LaunchAgents/mega.mac.megaupdater.plist
/Applications/MEGAsync.app/Contents/MacOS/MEGAupdater
Executable not found
Diagnostics Information (past 7-30 days):
Directory /Library/Logs/DiagnosticReports is not accessible.
Enable Full Drive Access to see more information.
End of report
