You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

When I try to update my computer to Big Sur it says I need more memory.

It says I need 26 more GB. How do I fix this problem???

MacBook Air 13″, macOS 10.15

Posted on Dec 15, 2020 4:10 PM

Reply
4 replies

Dec 15, 2020 6:36 PM in response to thegrkgirl

Ok, go to the apple menu and select about this mac. a window will appear click on the storage tab. You should see Macintosh HD. And a manage button next to it. Click the manage button. That should bring up about a more detailed page of what sort of files are taking up your storage. Let me know what it says. If it is all music and you purchased from the Itunes music store you could delete the music files and re-download I believe. How much free space do you have left on your Machintosh HD?


Paul

When I try to update my computer to Big Sur it says I need more memory.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.