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RNL4LF515 Author

Level 1

4 points

12 Pro Max Audio Issues

I have had the 12 Pro Max since it dropped.... I noticed sound quality issue immediately. I received a replacement 12 Pro Max today andddddddddd it has the same issue. When I listen to music through my Air Pod Pros it is extremely low and the quality is subpar. I happen to still have my 11 Pro Max so I plugged in my Air Pods anddddddd the sound is DRAMATICALLY LOUDER! and better. Is anyone else experiencing this? I just paid for 2 phones and they both have the same issue. Help! I like to listen to my music LOUD!

iPhone 12 Pro Max, iOS 14

Posted on Dec 15, 2020 7:55 PM

Top-ranking reply

MrBill3

Level 10

103,906 points

Posted on Dec 16, 2020 5:15 AM

Hello,

Try this:

1) Go to Settings > Sounds & Haptics > Headphone Safety. Change the settings

2) Reset your AirPods: Reset your AirPods

3) Test with an old set of wired headphones from your iPhone 11. Are they loud?

Good luck.

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12 Pro Max Audio Issues

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