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General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

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my airpods are not working when I am on the phone.

My AirPods are not working when I am on the phone. I can hear, but nobody can hear me. I cleaned them up, reset them, reconnect them, looked up all the steps that can fix it - nothing worked. Listening to music is fine.

Posted on Dec 16, 2020 9:43 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 16, 2020 3:23 PM

Hello,

Try this:

Open the Settings app and go to the Bluetooth section. Next to the AirPods entry on the list of devices, you should see an “i” icon inside of a circle. Tap this, then select microphone, and set it to either left, right or automatic. Try switching it back and forth.

Good luck.

1 reply
Question marked as Top-ranking reply

Dec 16, 2020 3:23 PM in response to nataItz

Hello,

Try this:

Open the Settings app and go to the Bluetooth section. Next to the AirPods entry on the list of devices, you should see an “i” icon inside of a circle. Tap this, then select microphone, and set it to either left, right or automatic. Try switching it back and forth.

Good luck.

my airpods are not working when I am on the phone.

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