I need to change the email address as I am retiring

When I follow the instructions, it will not accept my new email address


Posted on Dec 16, 2020 10:12 AM

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Posted on Dec 16, 2020 12:05 PM

I have read a couple of other posts where people have had problems with Comcast email addresses. If you log into your Apple ID, does the Comcast address show anywhere? Reachable At? Rescue address? If so, remove it from your ID. You will have to wait 30 days before you can use that address as your Apple ID email address.


Apple ID - Manage  

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Question marked as Top-ranking reply

Dec 16, 2020 12:05 PM in response to Janerose329

I have read a couple of other posts where people have had problems with Comcast email addresses. If you log into your Apple ID, does the Comcast address show anywhere? Reachable At? Rescue address? If so, remove it from your ID. You will have to wait 30 days before you can use that address as your Apple ID email address.


Apple ID - Manage  

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I need to change the email address as I am retiring

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