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Hannah_342 Author

Level 1

4 points

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I just bought the new iPhone will I get a box to ship my old one back and then will I get the money refunded in my account once it’s received

iPhone XR, iOS 14

Posted on Dec 16, 2020 12:24 PM

Top-ranking reply

lobsterghost1

Level 10

154,238 points

Posted on Dec 16, 2020 12:29 PM

Once your new phone arrives and you've set it up, you'll receive a box and shipping label from Apple's trade-in partner to return the phone. Once it's been received and evaluated to ensure they agree it matches the condition you described, they'll inform you of the value and if there is an discrepancy.

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