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elva193 Author

Level 1

4 points

iTunes purchase

I’m trying to download an app but “Your Purchase Could Not Be Completed” keeps appearing. What do I do?

iPad, iPadOS 14

Posted on Dec 16, 2020 12:46 PM

Best reply

Limnos

Level 10

411,457 points

Posted on Dec 17, 2020 12:20 PM

Do as it directs, go to the URL and follow the instructions:www.apple.com/support/itunes/ww/ --> https://support.apple.com/country-selector/itunes > select your country > Contact Support > Contact iTunes Store Support > Purchases, Billing & Redemption

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iTunes purchase

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