Question marked as Top-ranking reply User profile for user: Niel Niel Community+ 2025 User level: Level 10 735,545 points Dec 16, 2020 1:53 PM in response to Emilio_ If it's referring to your iPhone, click here and follow the instructions.If it's referring to your iTunes Store account, click here and contact Apple Support at a time they're open.These are different issues with different solutions.(188266) Show more Less Reply Link