You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Macprobs101 Author

Level 1

4 points

Macbook just shows a black screen

I was trying to reset my new MacBook because I got a new one. I wanted to delete the info on the drive but it just shows a black screen. What can I do?

[Re-Titled by Moderator]

Posted on Dec 16, 2020 2:33 PM

Reply

Top-ranking reply

Level 10

146,492 points

Posted on Dec 16, 2020 7:40 PM

If your Mac doesn't start up all the way - Apple Support:

"Learn what to do if your Mac can't start up from macOS Recovery."

View in context

Similar questions

1 reply

Top-ranking reply

Level 10

146,492 points

Dec 16, 2020 7:40 PM in response to Macprobs101

If your Mac doesn't start up all the way - Apple Support:

"Learn what to do if your Mac can't start up from macOS Recovery."

Reply

Macbook just shows a black screen

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up