Hi my son gave me his MacBook Air he purchased in 2014. He purchased a new one. He erased everything, when I power up I have a blank screen with a "?" , how can I load the O.S. ?

Hi, My son gave me his old MacBook Air he purchased in 2014, he purchased a new one. He erased everything before giving me. When I power up I have a blank screen with "?". How do I load a new O.S. ?

Posted on Dec 16, 2020 3:27 PM

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1 reply

Dec 17, 2020 11:34 AM in response to fabrizio197

About macOS Recovery - https://support.apple.com/HT201314 - "OS X Lion and later include OS X Recovery. This feature includes all of the tools you need to reinstall OS X, repair your disk, and even restore from a Time Machine backup." - Also information about Internet recovery.

and:

How to reinstall macOS from macOS Recovery

https://support.apple.com/HT204904

Do you know how much RAM it has? People back then were tempted to buy 4 GB RAM which is too little to run the newest operating systems and you may be better off going with an intermediate version such as El Capitan or Sierra.

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Hi my son gave me his MacBook Air he purchased in 2014. He purchased a new one. He erased everything, when I power up I have a blank screen with a "?" , how can I load the O.S. ?

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