Big Sur update will not install on Macbook air 2015 with 50GB of available disk space

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Bumpy52 Author

Level 1

8 points

Big Sur update will not install on Macbook air 2015 with 50GB of available disk space

MacBook Air

Posted on Dec 16, 2020 4:42 PM

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Answer 1

Top-ranking reply

Bumpy52 Author

Level 1

8 points

Dec 19, 2020 5:08 PM in response to jdo_apple

Thanks for your reply. I discovered that the issue was with Microsoft Office (the Auto Update feature was turned on). After disabling Office Auto Update, the issue resolved and Bug Sur is now installed and working properly.

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Answer 2

jdo_apple

Community Specialist

Dec 19, 2020 3:53 PM in response to Bumpy52

Hi Bumpy52,

It sounds like you're having issues updating macOS. If we have that correct, let's make sure we are following these steps.

How to update the software on your Mac

If you continue to have issues, are you receiving an error message of any sort?

Cheers.

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Answer 3

sterling r

Community Specialist

Dec 22, 2020 10:57 AM in response to Bumpy52

Glad to hear you were able to figure that out. Have a great day.

Cheers.

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Big Sur update will not install on Macbook air 2015 with 50GB of available disk space

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