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Level 1

4 points

Apple watch

I reset my Apple Watch and it is requiring my old Apple ID and password and I can’t remember what it was so I can hook my watch up to my new phone... what can I do??

iPhone 11, iOS 13

Posted on Dec 16, 2020 7:29 PM

Best reply

Niel

Level 10

728,201 points

Posted on Dec 16, 2020 7:32 PM

Use Apple's iForgot service, or contact their Account Security team, or if you're the watch's original owner, supply Apple with its purchase receipt and ask them to remove the lock.

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Apple watch

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