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Issue with updating macOS big Sur 11.1

Hi, everyone, I hope you are doing well.


I have a problem with updating my MacBook Pro 16. I don't know why it can't finish the update. As it is shown in the photo it stuck on 10 minutes to finish and won't finish the update.

I have tried it for the early morning to the late night and it hasn't improved.

I am sure that the problem is not the Internet since I could update my iPhone and iPad.

I appreciate your help in advance.





Posted on Dec 17, 2020 7:10 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 17, 2020 10:47 AM

Mariamim Said:

"I have a problem with updating my MacBook Pro 16. I don't know why it can't finish the update. As it is shown in the photo it stuck on 10 minutes to finish and won't finish the update.[...]"

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Two Thoughts:

  • New Admin User:

Create a temporary Administrator User, and see if you can perform the update that way. If that does not work...


  • Safe Mode:

Try this in Safe Mode [boot holding down: command + R]. In Safe Mode, log in items do not run, and damaged system files(caches) may be fixed.

7 replies
Question marked as Top-ranking reply

Dec 17, 2020 10:47 AM in response to Mariamim

Mariamim Said:

"I have a problem with updating my MacBook Pro 16. I don't know why it can't finish the update. As it is shown in the photo it stuck on 10 minutes to finish and won't finish the update.[...]"

-------


Two Thoughts:

  • New Admin User:

Create a temporary Administrator User, and see if you can perform the update that way. If that does not work...


  • Safe Mode:

Try this in Safe Mode [boot holding down: command + R]. In Safe Mode, log in items do not run, and damaged system files(caches) may be fixed.

Issue with updating macOS big Sur 11.1

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