Verifying updates stuck!!
how do I stop it an get my Ipad back to normal? Also not able to shut down completely
iPad Air 3, iPadOS 14
User profile for user:
SnickZ.
User level:
Community Specialist
Greetings, Wendy!
Thanks for reaching out to the Apple Support Communities! It sounds like your iPad is stuck verifying updates and will not shut down properly. First, check out this article If your iPhone, iPad, or iPod touch won't turn on or is frozen. This article will give you the steps to take for issues shutting down your iPad.
Once it's restarted, see if you can update the operating system. If you continue to have issues updating, we suggest checking out this article If your iPhone, iPad or iPod touch won’t update for the best steps to take, along with what to do if the issues updating continue.
Cheers!