Apple Intelligence is now available on iPhone, iPad, and Mac!

⏺ Join the discussion

⏺ Press release

⏺ Watch the video

📢 Newsroom Update

How Apple developed the world’s first end‑to‑end hearing health experience. Learn more >

💡 Did you know?

General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

tvonweise Author

Level 1

4 points

My airpods Pro won't connect, even after following the directions perfectly. What should I do now?

My airpods Pro won't connect, even after following the directions perfectly. What should I do now?

iPhone XR

Posted on Dec 17, 2020 9:45 AM

Reply

Top-ranking reply

Level 10

103,852 points

Posted on Dec 17, 2020 3:48 PM

Hello,

1) Verify that they are charged: If your AirPods won’t charge

2) Try reconnecting: If your AirPods won't connect

3) Full reset: Reset your AirPods

4) Service: AirPods Service and Repair

Good luck.

View in context

Similar questions

1 reply

Top-ranking reply

Level 10

103,852 points

Dec 17, 2020 3:48 PM in response to tvonweise

Hello,

1) Verify that they are charged: If your AirPods won’t charge

2) Try reconnecting: If your AirPods won't connect

3) Full reset: Reset your AirPods

4) Service: AirPods Service and Repair

Good luck.

Reply

My airpods Pro won't connect, even after following the directions perfectly. What should I do now?

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up