error code 4010?

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Bill_White Author

Level 1

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error code 4010?

couldn't update new ipod 7 touch. error code 4010 .tried twice

Posted on Dec 17, 2020 10:30 AM

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Answer 1

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bobjbkln

Level 6

9,955 points

Dec 17, 2020 8:15 PM in response to Bill_White

If you see an error when you update or restore your iPhone, iPad, or iPod - Apple Support

https://support.apple.com/en-us/HT201210

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Answer 2

Bill_White Author

Level 1

9 points

Dec 17, 2020 11:27 PM in response to bobjbkln

Solved. I was trying to update the Ipod software thru ITunes. I then disconnected the Ipod from my PC and downloaded directly to the Ipod on wifi. This worked fine. I recommend that If, when you connect your IPod to Itunes you get a message saying a new version of IOS is available, then don't try to handle it in Itunes, do it direct.

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error code 4010?

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