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ipad

my ipad wont turn on

iPad, iPadOS 14

Posted on Dec 17, 2020 12:19 PM

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3 replies

Dec 17, 2020 1:05 PM in response to sarahlouisecarr

And this is the last steps in the support document that I provided you.


If you need more help

Contact Apple Support to set up service if you have any of these issues:

  • You still see a black screen after charging, force restarting, or following the steps in this article.
  • You see a black screen, but you can hear alerts, sounds, and vibrations.
  • The screen remains black, but the device chirps when you unmute it and connect it to power.
  • Your screen is on, but it doesn't respond when you tap, slide, or try other gestures. 
  • You can't force your device to restart because a button is broken or stuck.
  • Your device is stuck on the Apple logo, displays a solid color, or isn't recognized in iTunes.


So, you need to contact Apple Support. Use the link you were provided.


ipad

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