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Balance Adjusted

I recently got balance adjusted on my apple pay TWICE and now I am -732! Very confused as i reached apple support by phone and they informed e it was on my banks end, I called my bank and they have informed me it is from Apple. Very confused on why this action was taken in the first place without my consent. I need this issue resolved ASAP!

iPhone XS Max, iOS 14

Posted on Dec 17, 2020 3:44 PM

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Question marked as Top-ranking reply

Posted on Dec 17, 2020 4:20 PM

It may be a matter of waiting a few days.


If you see a transaction you do not recognize or have an issue with a transaction open Wallet>tap on the card used>tap on the transaction (photo 1)>tap on the amount (photo 2)>look for a report an issue link. (photo 3)


photo 1 - select the transaction



photo 2 - click the amount



photo 3 - click the link



1 reply
Question marked as Top-ranking reply

Dec 17, 2020 4:20 PM in response to Sandrita_st

It may be a matter of waiting a few days.


If you see a transaction you do not recognize or have an issue with a transaction open Wallet>tap on the card used>tap on the transaction (photo 1)>tap on the amount (photo 2)>look for a report an issue link. (photo 3)


photo 1 - select the transaction



photo 2 - click the amount



photo 3 - click the link



Balance Adjusted

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