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Unable to update my Apple ID payment method

why I cannot update or add another debit card?


[Re-Titled by Moderator]

Posted on Dec 17, 2020 8:13 PM

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Question marked as Best reply

Posted on Dec 19, 2020 10:44 AM

Not all debit cards are accepted.


See the Apple Support article(s) below. Link to contact Apple Support in the article. 


Apple ID payment information - If your payment method is declined, or you have a billing issue with a previous purchase in the iTunes Store.    


Possible fixes.   Fix ‘Your Payment Method Was Declined’ Error In App Store


                          Payment method declined in iTunes or the App Store ...



3 replies
Question marked as Best reply

Dec 19, 2020 10:44 AM in response to Lando_1012

Not all debit cards are accepted.


See the Apple Support article(s) below. Link to contact Apple Support in the article. 


Apple ID payment information - If your payment method is declined, or you have a billing issue with a previous purchase in the iTunes Store.    


Possible fixes.   Fix ‘Your Payment Method Was Declined’ Error In App Store


                          Payment method declined in iTunes or the App Store ...



Dec 17, 2020 8:27 PM in response to Lando_1012

What happens when you try? Error message(s)? More information would help.


Log into your account in the App Store/iTunes and you should be able to change/verify it there. Or you can click the blue Edit payment methods in the article below. When signed in and the page loads, you will be on the credit card page. After updating that, click the Go Back button at the lower left and you will be on the address page. If you have a subscription, you need to add the new card, and then promote it to the primary payment method before you can remove the old card.


Apple ID payment information - change.  

Unable to update my Apple ID payment method

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