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florentina48 Author

Level 1

5 points

I deleted an app I purchased and I redownloaded it and it’s asking for payment again. Please help🙏🙏🙏

I deleted an app I purchased and I redownloaded it and it’s asking for payment again. Please help🙏🙏🙏

Posted on Dec 18, 2020 2:58 AM

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Level 10

207,995 points

Posted on Dec 18, 2020 3:04 AM

Apps are permanently tied to the Apple ID & Password that were used to download/install them.

If you changed your Apple ID, that's normal.

If you didn't, contact that app's support team and ask them using these instructions:--> How to contact an app developer - Apple Support

Regards

Giulio

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Best reply

Level 10

207,995 points

Dec 18, 2020 3:04 AM in response to florentina48

Apps are permanently tied to the Apple ID & Password that were used to download/install them.

If you changed your Apple ID, that's normal.

If you didn't, contact that app's support team and ask them using these instructions:--> How to contact an app developer - Apple Support

Regards

Giulio

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I deleted an app I purchased and I redownloaded it and it’s asking for payment again. Please help🙏🙏🙏

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