Big Sur Red Box Images in Preview

When clicking on an image to view an image, just before image is shown a red oblong box appears then goes away!

MacBook Pro 15″, macOS 11.1

Posted on Dec 18, 2020 8:05 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 18, 2020 8:16 AM

Rifles wrote:

When clicking on an image to view an image, just before image is shown a red oblong box appears then goes away!



Uninstall all third party apps that are Cleaners/Optimizers/Anti-Virus


To trouble shoot further you can:


—Try a SafeBoot https://support.apple.com/en-us/HT201262

Takes noticeable longer to get to the login screen, does a 5-15 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc. Login and test. Reboot as normal and test as caches get rebuilt.


In Safe mode third party system modifications and system accelerations are disabled, it removes malware, etc hampering smooth operation, however a reboot will put it back to normal mode.


This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.



—Test issue in another user (or guest user) account  https://support.apple.com/en-us/HT204443

This will tell you if it a universal issue or isolated to your user/admin account. 



If no resolve you can file a bug report—Apple Feedback http://www.apple.com/feedback


1 reply
Question marked as Top-ranking reply

Dec 18, 2020 8:16 AM in response to Rifles

Rifles wrote:

When clicking on an image to view an image, just before image is shown a red oblong box appears then goes away!



Uninstall all third party apps that are Cleaners/Optimizers/Anti-Virus


To trouble shoot further you can:


—Try a SafeBoot https://support.apple.com/en-us/HT201262

Takes noticeable longer to get to the login screen, does a 5-15 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc. Login and test. Reboot as normal and test as caches get rebuilt.


In Safe mode third party system modifications and system accelerations are disabled, it removes malware, etc hampering smooth operation, however a reboot will put it back to normal mode.


This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.



—Test issue in another user (or guest user) account  https://support.apple.com/en-us/HT204443

This will tell you if it a universal issue or isolated to your user/admin account. 



If no resolve you can file a bug report—Apple Feedback http://www.apple.com/feedback


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Big Sur Red Box Images in Preview

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.