I purchased 2 iPhone 12 pro max pacific Blue Model MGCN3LL/A sim free with 5 days of difference between each purchase, and after I activate both phones with my T-mobile sim card both phones have now a Carrier Lock, I did not have any lease with T-Mobile or Sprint but now both iPhones have the carrier lock issue...
somebody help , ideas, solution ...
iPhone 12 Pro Max, iOS 14
Hey there javisensacion,
Thanks for reaching out to Apple Support Communities. We understand your devices are now carrier locked after activating them with your T-Mobile account. We’ll be happy to get you moving in the right direction to resolve this.
Apple cannot lock or unlock your iPhone. In this case, the best option is going to be to reach out to T-Mobile and let them know what happened. Take a look at this article for more info:
How to unlock your iPhone for use with a different carrier
We hope this helps.
Take care.
It depends on the carrier policy. For example...Verizon will lock devices for the first 60 days but automatically remove the lock after that...even if you have a device payment or anything with them. You would need to contact your carrier to see why the lock is there and to have it removed.
Iphone 12 pro max sim free , locked by carrier after activation
