2020 MacBook camera quality blurry

I had the 2016 MacBook Pro 13" and the camera quality was great. Last week I bought the 2020 MacBook Pro 13" M1. I immediately noticed how bad the camera quality was. I returned the MacBook because I thought it was defective. Only to get a new one and it had the SAME problem. I noticed that all the display models at the Best Buy store had this same issue. I don't know if I'm the only one that sees this. I am a teacher and have used the 2016 MacBook camera everyday almost for the past year. And when I used the 2020 MacBook camera it was so noticeable to me and even my students said it looked weird. I know it's not the internet or fingerprints! It looks like it's zoomed in and just blurry and dark. I wish I could find out if this is a hardware or software issue. I'm hoping an update will fix it. If not, I'm going to return the 2020 model and just stick with my 2016 only for the camera. I can't believe Apple would send out a product with such a bad camera when I need it most.

MacBook Pro 13″, macOS 11.1

Posted on Dec 18, 2020 9:36 AM

Reply

There are no replies.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

2020 MacBook camera quality blurry

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.