Shortcut to Find My doesn't open map

Question

Shortcut to Find My doesn't open map

Not sure how to explain the problem I'm having. I created 3 shortcuts to Find each of my sons and my wife's iPhones. When I tap the shortcut icon, I have 3 shortcuts "Find wife", "Find son A" and "Find son B". Normally, tapping the shortcut opens the map and locates that person. Recently (sometimes) instead of opening the map, it shows me the following screen:

If I click on the little blue arrow at the bottom, it takes me to the map. Why am I getting this intermediate prompt? I want it to get to the map right away. If I click the "X" the "Find My" is gone and I have an empty shortcut. Can I turn this off? What's the deal?

Thanks

iPhone 12 mini, iOS 14

Posted on Dec 18, 2020 12:42 PM

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Answer 1

Top-ranking reply

Alfredo Jahn2 Author

Level 1

9 points

Dec 23, 2020 8:01 AM in response to karina184

If so, please ensure you're tapping on the center of the shortcut box, and not near the top right corner of the box where the three dots are located. Tapping on the dots will bring you into the shortcut itself, instead of running the shortcut.

That was it! Thanks for the explanation, and the user guide.

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Answer 2

karina184

Community Specialist

Dec 21, 2020 8:26 AM in response to Alfredo Jahn2

Hi Alfredo Jahn2,

Thanks for reaching out to Apple Support Communities about this issue you're experiencing in the Shortcuts app. We're glad to help in any way we can.

It sounds like this issue when tapping on your shortcuts in the Shortcuts app is only occurring intermittently. Is this correct?

If so, please ensure you're tapping on the center of the shortcut box, and not near the top right corner of the box where the three dots are located. Tapping on the dots will bring you into the shortcut itself, instead of running the shortcut. Let us know if this helps!

We'd like to share a great resource to help with Shortcuts. Here's a direct link to the user guide:

Shortcuts User Guide

Have a great day!

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Answer 3

Leanne_68

Community Specialist

Dec 24, 2020 8:44 AM in response to Alfredo Jahn2

Hi Alfredo Jahn2,

Very glad we could help! Thanks again for visiting Apple Support Communities.

Take care!

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Shortcut to Find My doesn't open map

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