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Apps

Can't down load apps on to my daughters phone is this to do with it been linked to my phone

iPhone XR

Posted on Dec 18, 2020 12:48 PM

Reply
Question marked as Best reply

Posted on Dec 18, 2020 1:50 PM

If it is using your Apple ID, that shouldn't matter. What happens when you try? Error message(s)?


See the Apple Support article(s) below.


Apps won’t downloaded.       


App Store, iTunes Store, or other Apple services - If you can't connect


Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary


Hard reset.        


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Backup - Restore your device from an iCloud or iTunes backup.      



1 reply
Question marked as Best reply

Dec 18, 2020 1:50 PM in response to Cee1608

If it is using your Apple ID, that shouldn't matter. What happens when you try? Error message(s)?


See the Apple Support article(s) below.


Apps won’t downloaded.       


App Store, iTunes Store, or other Apple services - If you can't connect


Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary


Hard reset.        


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Backup - Restore your device from an iCloud or iTunes backup.      



Apps

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