itunes purchase

Question

itunes purchase

I purchased the album last year Tool Pnuema and it won't download to itunes nor can i find it in the store to download it. It shows that it was purchased but I'm unable to download it.

Posted on Dec 18, 2020 3:04 PM

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Answer 1

Top-ranking reply

ed2345

Level 9

62,852 points

Dec 18, 2020 5:32 PM in response to zacturner1973

Zac,

If it is not in your purchased list, you will not be able to download it. Check to see if it is hidden ( Hide and unhide music, movies, TV shows, audiobooks, and books - Apple Support ). Also, did you make sure that the account you used for the original purchase is the same one you are looking at?

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Answer 2

ed2345

Level 9

62,852 points

Dec 18, 2020 4:12 PM in response to zacturner1973

Pnuema is an "album-only" track on the Tool album "Fear Inoculum." It is currently available in the USA Store; not sure about other countries. If you previously purchased the whole album, you should be able to re-download that track.

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Answer 3

Dec 18, 2020 4:59 PM in response to ed2345

i purchased the entire album but I CANNOT re-download it.

The reason i deleted it was because some songs wouldn't play in itunes or on my phone

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Answer 4

Dec 18, 2020 5:02 PM in response to zacturner1973

and another thing, when i go to my purchased items in the itunes store it doesn't even show up, even though i have a receipt for it, and i have had it on my PC and my phone.

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