How do I stop my iphone from silencing my calls

How do I turn off the silencer on my iPhone

Posted on Dec 18, 2020 3:17 PM

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Posted on Dec 18, 2020 3:57 PM

If you mean the ring/silent switch, see: How to put your iPhone on vibrate, ring, or silent mode - Apple Support


If you mean the Silence Unknown Callers option, that is at Settings > Phone > Silence Unknown Callers. See; Detect and block spam phone calls - Apple Support

14 replies

Feb 27, 2021 8:08 AM in response to mlehmann56

FIRST: Are the missed calls in Phone/Recents on the phone? If they are not the problem is in the network, because the calls aren’t getting to your phone. Contact your carrier: 

  • check with your carrier that they don’t have a local outage, and that you didn’t have any settings that would have immediately invoked voicemail
  • check up on them at Down Detector - outages


If they are in Recents here’s what to check:


  • Check the MUTE switch on the left side of the phone, above the volume buttons. It should be towards the screen
  • Check the volume setting. With the Home screen displayed, press the VOLUME UP button on the left side of the phone. It’s above the VOLUME DOWN button.
  • Go to Settings/Do not Disturb. Turn it off if it is on. Also turn off Scheduled. With both off none of the other switches there matter.
  • Go to Settings/Phone. There’s a switch for Silence Unknown Callers. If it is on any calls from numbers not in your contacts will go directly to voicemail.
  • \Also in Settings/Phone: Make sure Call Forwarding is off.
  • Go to Settings/Sounds & Haptics. Make sure there is a sound assigned to Ringtone.
  • Go to Settings/Screen Time/Communications Limits. Tap each of the 2 entries and make sure both are “Everyone"
  • Restart your phone-->RESTART your iPhone, iPad, or iPod touch - Apple Support


Feb 25, 2021 8:07 AM in response to Derby319

Derby319 wrote:

My iphone only has the option to silence calls ALWAYS or WHILE IPHONE IS LOCKED. I don't want calls silenced at all because I am missing important calls. How do I de-select both options? Do Not Disturb is not on.

If DND is turned off, those features don't affect your phone. They only matter if DND is enabled.


If you are not hearing any sound, there is another reason.

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How do I stop my iphone from silencing my calls

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