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Touch ID Issues

I recently purchased a MacBook air and it was running on Catalina, everything was fine aside from the mail app opening randomly. I updated to Big Sur and now I can't use my touch ID and my password doesn't work half the time in the system preferences and I have reset it a few times.


Apple Support thinks it could be malware related but my antivirus hasn't detected it. Anyone else experiencing the same issues?

MacBook Air 13″, macOS 11.1

Posted on Dec 18, 2020 5:17 PM

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Question marked as Top-ranking reply

Posted on Dec 18, 2020 6:20 PM

Great suggestion, i tried that. Turns out i just needed a hard reboot on my system and it fixed the issue :)

3 replies

Touch ID Issues

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