I just recently purchased the iPhone 12 Pro Max & the AirPods Pro. When I put them on my Mophie Wireless charging station (for charging all 3), they initially connect to charge, but do not stay charging. Ive seen others with this issue, but no resolution. Is there any resolution in sight?
iPhone 12 Pro Max, iOS 14
HI jlp329,
Welcome to Apple Support Communities. We understand that you're having an issue with charging your devices on your Mophie Wireless Charging Station. We'd like to help.
Do you have issues with charging one device at a time or is it only when you are charging multiple devices at once? Do you notice any charging issues with your devices when charging with another wireless charger or wired charger?
This resource may be able to help:
If your iPhone or iPod touch won't charge
Let us know how that goes!
Take care!
Hi jlp329,
Thanks for keeping us updated!
It appears you've isolated the issue to the Mophie Wireless Charging Station since you don't have issues charging alone or with wired charging. It would be best to connect to Mophie to complete any additional troubleshooting steps they may have.
Take care!
Hi jlp329,
Thanks for the updated information. Does your iPhone 12 Pro Max and AirPods Pro charge when on an individual charger or does the same thing happen like when it's on the wireless charging pad? Are both devices updated? Have these devices ever charged successfully on a wireless charger? Follow these steps to ensure that you're capable of charging these devices together on this pad and that you're following these steps: How to wirelessly charge your iPhone
If you continue to have issues with this, Contact Apple Support will be the best next step.
Take care!
To clarify, the mophie wireless chargers are the only wireless chargers that I own.
However, my iPhone XS charges perfectly on the wireless chargers. Same with older wireless airpods. A 2020 SE & iphone 11 also charged with no issues on them.
It is *only* my iPhone 12 Pro Max & AirPods Pro that dont charge on them.
please advise. Thank you!
I only have mophie wireless chargers. There are no issues with corded charging on the new devices. However, my iphone XS wireless charges just fine on these devices.
Wireless Charging Issues with new Apple products
