Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Screen Time minutes never add up correctly to total.

So apparently my screen time minutes don’t add up correctly for the total. Is it just how they are calculated or is this an ongoing bug? Thanks.

iPhone XS

Posted on Dec 18, 2020 6:11 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 18, 2020 6:12 PM

Understanding Screen Time Graph (Grey Bar explained)

All apps have been assigned to certain categories in iTunes. Screen Time has chosen top 8 categories and have put all remaining categories in a category called "Others".


There are 9 Categories in Screen Time

  1. Social Networking: FaceBook, Hangout, Instagram
  2. Games : Scrabble, PUBG
  3. Entertainment: Netflix, Amazon Music
  4. Creativity: Photos, Google Photos
  5. Productivity: HDFC Bank
  6. Education: SkyView, Learn Python
  7. Reading & Reference: Kindle, NDTV
  8. Health & Fitness: BeatO, Health, Activity
  9. Others : Big Basket, 


The graph displays top 3 (Time used by user) category legends in X axis. Anything other than these legend categories is Grey bar in the graph


For example:

If the user has used Social Networking, Reading and Reference and Others category apps for the maximum time during a time span. The graph will show these three categories in the X axis as legends and remaining categories (Remaining apps which has used less than 6 min account for what is being shown in Grey Colour.


See the pic below explained


2 replies
Question marked as Top-ranking reply

Dec 18, 2020 6:12 PM in response to Aki1079

Understanding Screen Time Graph (Grey Bar explained)

All apps have been assigned to certain categories in iTunes. Screen Time has chosen top 8 categories and have put all remaining categories in a category called "Others".


There are 9 Categories in Screen Time

  1. Social Networking: FaceBook, Hangout, Instagram
  2. Games : Scrabble, PUBG
  3. Entertainment: Netflix, Amazon Music
  4. Creativity: Photos, Google Photos
  5. Productivity: HDFC Bank
  6. Education: SkyView, Learn Python
  7. Reading & Reference: Kindle, NDTV
  8. Health & Fitness: BeatO, Health, Activity
  9. Others : Big Basket, 


The graph displays top 3 (Time used by user) category legends in X axis. Anything other than these legend categories is Grey bar in the graph


For example:

If the user has used Social Networking, Reading and Reference and Others category apps for the maximum time during a time span. The graph will show these three categories in the X axis as legends and remaining categories (Remaining apps which has used less than 6 min account for what is being shown in Grey Colour.


See the pic below explained


Screen Time minutes never add up correctly to total.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.