My Mail crashes. Have MacBook Air with El Capitan, 10.11.6
Since I cannot get into my mail, how to I fix the crashing?
MacBook Air 13″, OS X 10.11
User profile for user:
Nicholas_B2
User level:
Community Specialist
Hello JellyBean1001,
Thank you for using Apple Support Communities!
It is our understanding from your post that the Mail app on your Mac is crashing immediately after opening it. We recommend testing the issue while your Mac is in safe mode. The following articles have the steps you will need to test the issue in safe mode:
How to use safe mode on your Mac
"Safe mode prevents your Mac from loading certain software as it starts up, including login items, system extensions not required by macOS, and fonts not installed by macOS. It also does a basic check of your startup disk, similar to using First Aid in Disk Utility. And it deletes some system caches, including font caches and the kernel cache, which are automatically created again as needed.
Safe mode is particularly useful when you're trying to resolve an issue that doesn't seem to be associated with using any particular app. As always, keeping your software up to date is the first step toward resolving any software issue."
Best Regards.