my apple tv shows my prime video in german. I've set everything I can to find english and it still come up in German... Any thoughts

i live in Germany, I have my Apple TV connected to a router with IP in the US. My Netflix comes from the US however, my PrimeTV shows up in German. I have reset everything to English and have deleted the Amazon App and reinstalled it but it logs back in in German.



Posted on Dec 19, 2020 2:10 AM

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2 replies

Dec 21, 2020 7:28 PM in response to S-C-L

Hello S-C-L.


Thank you for using Apple Support Communities. It sounds like you're experiencing issues with one specific app when using your Apple TV. Specifically, all language coming from the app is in German. If so, we'd like to look into this issue with you.


You've already done a great job in troubleshooting this specific issue. Reinstalling the app is a great step to attempt. It's highly possible that is is occurring due to being located in Germany. However, we want to make sure we point you in the right direction for help. If your Apple TV is fully updated and you've changed all settings for English within this specific app, we recommend that you reach out to the app developers for assistance. The following resource can show you how to reach them:


How to contact an app developer


We hope this information is useful. Best of luck.

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my apple tv shows my prime video in german. I've set everything I can to find english and it still come up in German... Any thoughts

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