Locked out of phone

My MacBook just forced an update on my iPhone. Now my phone won't restart. It's trapped on a screen which says I should connect it to my MacBook. I have done this numerous times with different cables. I have turned it on and off. Thanks Apple for freezing my phone! Any advice? Thank you.

iPhone 11, iOS 14

Posted on Dec 19, 2020 5:54 AM

Reply
1 reply

Dec 21, 2020 8:07 PM in response to locked_out_of_phone

Hello locked_out_of_phone,


Thank you for using Apple Support Communities!


Based on what you mentioned, you had you iPhone connected to your Mac and an update was administered. To help out, please try the suggestions on this document. If your iPhone, iPad, or iPod touch won't turn on or is froze.


If you still have trouble, you may be able to get help where you are when you Contact Apple for support and service.


Best wishes!

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Locked out of phone

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