Level 1

4 points

phone screen not working

I cannot do anything on the screen of my iphone xs max. it won't let me swipe or anything. I cannot cut it off because I cannot swipe to cut the phone off. The phone has not been dropped or anything.

iPhone XS Max, iOS 13

Posted on Dec 19, 2020 11:10 AM

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Level 10

100,137 points

Posted on Dec 19, 2020 4:17 PM

First try a forced restart

https://support.apple.com/en-gb/guide/iphone/iph8903c3ee6/ios

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Top-ranking reply

Level 10

100,137 points

Dec 19, 2020 4:17 PM in response to tjs123

First try a forced restart

https://support.apple.com/en-gb/guide/iphone/iph8903c3ee6/ios

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phone screen not working

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