Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

phone screen not working

I cannot do anything on the screen of my iphone xs max. it won't let me swipe or anything. I cannot cut it off because I cannot swipe to cut the phone off. The phone has not been dropped or anything.

iPhone XS Max, iOS 13

Posted on Dec 19, 2020 11:10 AM

Reply
Question marked as Apple recommended

First try a forced restart

https://support.apple.com/en-gb/guide/iphone/iph8903c3ee6/ios

Posted on Dec 19, 2020 4:17 PM

1 reply

phone screen not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.