I have owned some of these songs for years, and now Apple Music is refusing to let me listen to them, claiming they aren’t available in my region. Is there a fix for this?
iPad Pro 11-inch Wi-Fi
Hi Aria_Nozomu,
We understand the concern over not being able to play music that you have previously purchased. We're happy to assist.
To clarify, are you an Apple Music subscriber? Or rather do you use the Music app solely for purchased or content synced through iTunes?
Additionally, have you recently changed your iTunes Store country?
We ask as this will help us isolate our next steps.
Let us know in a reply to this post, we'll follow up from there.
Cheers!
Hey Aria_Nozomu,
Thanks for letting us know.
Were there any recent changes to your iTunes library or computer prior to this? Such as an update, or migrating your library to a different device, anything like that?
Cheers!
Hey Aria_Nozomu,
Thanks for the additional information.
From here we'd recommend reaching out to Apple Support directly in your region to investigate further.
You can see contact options below:
Take care.
I do not use Apple Music. I only use it for my iTunes media. I have never changed my region.
I have two new devices, yes. A MacBook Pro and an iPad Pro. Before this became an issue, I had an old MacBook Air from 2011 and my iPod refused to sync with it anymore. Possibly because my MacBook Air could no longer receive OS updates.
Song that I have owned for years are now grayed out by Apple Music claiming they aren’t available in my region. Why should this effect me when I already own these songs?
