Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My phone is locked can you help me with it

My phone is locked

iPhone 7, iOS 13

Posted on Dec 19, 2020 3:08 PM

Reply
7 replies

Dec 19, 2020 3:10 PM in response to Johnwad

The various definitions of “UNLOCK” and I recommend that you pick one of the below that fits your request.


Unlock1: If you forgot the passcode to access the screen on the device: ➔ If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled


Unlock2: If you forgot your Apple ID password: ➔ If you forgot your Apple ID password - Apple Support


Unlock3: Your device is locked to a different carrier and doesn't accept SIM cards from other carriers then only the carrier it is locked to can unlock it, if you're eligible. Call the carrier.


Unlock4: If you have an Activation Lock, neither we (just users like you) nor Apple can help you, sorry.

Activation lock can be removed only by the previous owner, with the credentials that were used to activate that iPhone. Without those credentials, that device is useless to you.


Axel F.

My phone is locked can you help me with it

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.