You can make a difference in the Apple Support Community!

When you sign up with your Apple ID, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

iPadOS 18 is now available

Explore new ways to work with Apple Pencil, discover new experiences in apps, and customize iPad even further. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can’t update to ios13 needed for Netflix install

How do I download Netflix in iOS 12.5


Posted on Dec 19, 2020 5:15 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 19, 2020 5:24 PM

Not possible. Netflix requires iOS/iPadOS13 or later.


An iPad Air1, mini2 or mini3 can only be updated to iOS 12.5.


Apple ended major update support for these models of iPad in September 2019. Whilst these models have since continued to receive “point” security updates, they cannot be updated to iPadOS 13 (or any later major versions of iPadOS) as the internal hardware does not meet the minimum technical requirements (RAM and CPU) for newer versions of iOS/iPadOS.


Some App developers have dropped support for iOS versions preceding iOS 13.x for technical reasons (often because APIs or software libraries upon which they rely have been updated in the new version of iPadOS, making their App incompatible with earlier versions). 


Whilst many App titles remain compatible with your iPad, if you want or need to access to Apps requiring the most recent versions of iOS, you’ll need to consider replacement of your iPad with a newer or current model that supports iPadOS14.


Sorry, I appreciate that this may not be what you were hoping to learn.


I hope this information provides helpful clarity as to your available options - and the limitations of your existing iPad.

6 replies
Question marked as Top-ranking reply

Dec 19, 2020 5:24 PM in response to paavlena

Not possible. Netflix requires iOS/iPadOS13 or later.


An iPad Air1, mini2 or mini3 can only be updated to iOS 12.5.


Apple ended major update support for these models of iPad in September 2019. Whilst these models have since continued to receive “point” security updates, they cannot be updated to iPadOS 13 (or any later major versions of iPadOS) as the internal hardware does not meet the minimum technical requirements (RAM and CPU) for newer versions of iOS/iPadOS.


Some App developers have dropped support for iOS versions preceding iOS 13.x for technical reasons (often because APIs or software libraries upon which they rely have been updated in the new version of iPadOS, making their App incompatible with earlier versions). 


Whilst many App titles remain compatible with your iPad, if you want or need to access to Apps requiring the most recent versions of iOS, you’ll need to consider replacement of your iPad with a newer or current model that supports iPadOS14.


Sorry, I appreciate that this may not be what you were hoping to learn.


I hope this information provides helpful clarity as to your available options - and the limitations of your existing iPad.

Dec 19, 2020 6:03 PM in response to paavlena

You can't any longer.


Sorry.


Your over 7-year old iPad Air model cannot ever upgrade beyond some version of iOS 12, currently at iOS 12.5.

The internal hardware in that iPad is too old, too underpowred and is not capable of running all of the new, advanced and internal hardware resource intense features of iPadOS.


Sorry.


If you need/want an iPad with an up to date iPadOS with access to current, updated apps, then you really need to seriously consider a new iPad model OR a much “newer” , used iPad model capable of running the latest iPadOS versions.

There are plenty of newer, older iPad models that can run the latest, current versions of iPadOS.



Sorry & Best of Luck to You!

Can’t update to ios13 needed for Netflix install

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.