iPhone XR freaking out

my daughters iPhone XR is going crazy! It is switching screens, scrolling, changing through apps all on its own! It will not allow her to control her phone. Please help!

Posted on Dec 19, 2020 6:17 PM

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Posted on Dec 19, 2020 6:29 PM

First try turning it off, then back on. You might also try a Forced Restart...

Force restart iPhone - Apple Support

Beyond that, I would suggest an appointment at your nearest Apple Store for an evaluation and explanation of your options.

Apple Store - Find a Store - Apple

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iPhone XR freaking out

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