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iPhone 12 will not rotate screen upside down

More of a comment and an extension of a prior thread because it was preventing me from replying. I just upgraded from a 6S to a 12 and was very dismayed to encounter this new “feature”. I mean, after going to the trouble and expense to upgrade, I’m extremely nonplussed to lose features that I had before on the 6S that were useful. I don’t like using a dock in the car; I prefer to have the phone by my side plugged into the cig lighter while using Waze relying on the audio more. Now I get the map displayed upside down. Way to annoy customers!

iPhone 12, iOS 14

Posted on Dec 19, 2020 8:25 PM

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Question marked as Top-ranking reply

Posted on Dec 22, 2020 9:32 AM

Hello, supernova1.


Thank you for using Apple Support Communities.


From your post, we understand you're unable to rotate the screen of your iPhone 12. We'd be glad to help. Check and make sure Portrait Orientation Lock isn't set as this could prevent the screen from rotating: Rotate the screen on your iPhone or iPod touch


"Some apps don't support rotation, so your screen might not rotate even if Portrait Orientation Lock isn't turned on".


Also, check to see if other apps like Safari or Messages can rotate. If this is specific to the app, make sure it's updated and contact the app developer:


Update apps or use automatic downloads


How to contact an app developer


Best regards.

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Question marked as Top-ranking reply

Dec 22, 2020 9:32 AM in response to supernova1

Hello, supernova1.


Thank you for using Apple Support Communities.


From your post, we understand you're unable to rotate the screen of your iPhone 12. We'd be glad to help. Check and make sure Portrait Orientation Lock isn't set as this could prevent the screen from rotating: Rotate the screen on your iPhone or iPod touch


"Some apps don't support rotation, so your screen might not rotate even if Portrait Orientation Lock isn't turned on".


Also, check to see if other apps like Safari or Messages can rotate. If this is specific to the app, make sure it's updated and contact the app developer:


Update apps or use automatic downloads


How to contact an app developer


Best regards.

Reply

iPhone 12 will not rotate screen upside down

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