The US government says Iran is not under US medical sanctions. Why the related services of Apple Watch are limited?

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Level 1

8 points

The US government says Iran is not under US medical sanctions. Why the related services of Apple Watch are limited?

Dear sir,

I am Iranian and live in Iran and also a fan of Apple products. As you know because of sanctions it is very hard to buy your products. Finally, I bought an Apple Watch from Malaysia. I buy it to check my family health with apple watch features but O2 sensors and ... doesn’t work in Iran!

The main problem for us is our government, why you limit these features for public people!

I asked you to support the public in Iran, not banned us from some features that help us to stay alive!!

The US government says Iran is not under US medical sanctions. Why the related services of the Apple Watch are limited?

Please remove these restrictions in order to save human lives.

Best regards

Apple Watch Series 6, watchOS 7

Posted on Dec 19, 2020 10:18 PM

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Answer 1

Dah•veed

Level 9

67,099 points

Dec 19, 2020 11:07 PM in response to Haftom7

Those specific functions do not work in every country. They are considered medical devices and those functions only work in the countries where the government has allowed them to function. A little over 50 countries so far.

It will likely never function in Iran as long as Apple does not do business in Iran.

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Answer 2

Dah•veed

Level 9

67,099 points

Dec 19, 2020 10:28 PM in response to Haftom7

You have taken an Apple product outside of Apple's business area.

You cannot expect an Apple product to function properly in Iran.

M1 Mac mini, macOS 11.1; Watch, series 5 GPS/cellular, watchOS 7.2; iPad Pro 2nd Gen, iPadOS 14.3; iPad Air 2, iPadOS 14.3; iPhone 12 Pro, iOS 14.3; TV 4th Gen, tvOS 14.3  HomePods, audioOS 14.3 and Airport Express w/ Airplay 2

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