Hello!
I had to reset the mac to its factory version ..
1. I re-installed Catalina
2. I have installed Big Sur
Before formatting the mac I had already done the update to Big Sur and was seeing ethernet.
After installing everything again I don't see ethernet. Do you have any suggestions?
The cable is perfect, everything worked before.
Cheers
Stefano from Venice (Italy)
MacBook Pro 15″, macOS 11.1
When you revert to "factory" settings in the way you describe, no third-party add-ons, including Drivers are added.
If you are using an adapter not genuine Apple, you will need to load its Drivers again for the device to appear.
Also, if you are using a third-party dock or adapter, you will need to load its Drivers again.
Hi,
Just wonder if you did connect USB-C to Ethernet adapter like following? Or your MacBook Pro has Ethernet port?
If you are not using an Apple ethernet adapter, what make&Model are you using?
when you visit the maker's web site, do they claim their drivers support Big Sur Operating System?
It looks like the link on the Product page is stale, and does not supply the up-to-date Drivers
William Kucharski found the update through their 'software update for all products' page, which is at least two versions later.
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There is something to be said for using Apple adapters -- at least they are more likely to keep their software up-to-date.
The picture you posted shows the Ethernet Icon. But to be used for Internet traffic, it needs to be at the TOP of the list:
Change the order of the network ports your Mac uses - Apple Support
.
Almost all home (and many commercial) networks work that way; the router, wired or Wi-Fi, is the DNS server for the local network, and resolves addresses by forwarding DNS requests upstream.
In that way it also becomes a cacheing nameserver for the entire network so if you have multiple devices they all don't need to ping outside DNS servers to resolve addresses the router has seen before.
How did you install the driver? it is supplied in .rar form, not natively supported?
do you have an aftermarket Utility to unpack .rar files?
At first I thought it was a BigSur problem so I downgraded and switched back to Catalina.
As adapter I bought
https://www.ugreen.com/products/usb-3-0-to-gigabit-rj45-ethernet-adapter
I'm starting to think that maybe it's not an adapter problem, in which case I should still see the Ethernet icon.
I think it's a problem with the macbook.
Surely you are more experienced than I am. Maybe I am wrong.
First of all, let me thank you for the time you are giving me. it is very kind of you.
Yes, it is supplied in .rar form.
I used "The Unarchiver"
Isn't there a method to diagnose the macbook to see if the problem is with the macbook?
Hello Grant Bennet-Alder
I have followed the various steps unfortunately without success. I am sending you the various steps. Plus I'm sending you my system report.
I'm afraid the problem goes beyond the driver issue.
the mac recognizes the AX88179 adapter.
I still don't see the possibility of connecting via ethernet :(
for now I "surf" with wifi.
but i think i will have to take the macbookpro to an apple service center.
Do you have any further suggestions?
That's not the driver I get when I download it.
Following the link here:
https://www.ugreen.com/pages/download
If you click "50922" and then "Driver," I get a large folder, one component of which is a macOS 11.0.1 driver in the file:
AX88179_178A_v2.19.0.dmg
Perhaps you don't have the correct driver installed.
Thanx William Kucharski
I do not know how to thank you
Now it works
Thanks also to Grant Bennet-Alder and kaz-k
I really appreciate your help and support
If you pop in Venice (Italy) I'd love to meet you
Yes, I am using an Ethernet adapter.
I've loaded the drivers but I still don't see the Ethernet.
I don't even see the Ethernet icon.
The image I have included is from another mac.
I just posted it to let you know that I don't see the icon.
Sorry, I created more confusion than clarifying the problem.
did you get to this step successfully?
There is no chance to find the Ethernet connection