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My iPhone 8 Plus suddenly went dead

My iPhone 8 Plus suddenly went off and refused to power on. I have tried to force restart it, I have tried to use iTunes to force restart, I have tried to charge, the screen is still black and it is unresponsive. Please what else can I do? I have been using this phone for over 2 years.

iPhone 8 Plus, iOS 14

Posted on Dec 20, 2020 3:50 AM

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Question marked as Best reply

Posted on Dec 20, 2020 4:33 AM

Hello,

See these steps:

1) Verify that it is charged (check the charging port for lint or debris) : If your iPhone, iPad, or iPod touch won‘t charge

2) Make sure that everything has been followed in this link: If your iPhone, iPad, or iPod touch won‘t turn on or is frozen

3) Have it checked: Find Locations

Let us know how it turns out.

Good luck.

3 replies
Question marked as Best reply

Dec 20, 2020 4:33 AM in response to Mase_concept

Hello,

See these steps:

1) Verify that it is charged (check the charging port for lint or debris) : If your iPhone, iPad, or iPod touch won‘t charge

2) Make sure that everything has been followed in this link: If your iPhone, iPad, or iPod touch won‘t turn on or is frozen

3) Have it checked: Find Locations

Let us know how it turns out.

Good luck.

My iPhone 8 Plus suddenly went dead

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