Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Att sold me a used phone when I purchased a new phone

I bought a new iPhone from my phone network (att) and as it turns out it is not new at all but a refurbished phone someone returned to them that they put back in the box and sold as new ? Wtf? I have been getting text messages and emails for some other girl since I got the phone from her drs credit report people fed ex and ups . It’s kinda concerning . Does this mean when she logs into her iCloud account that it’s through my phone? What exactly can she see of my info? Does it mean I don’t have security or privacy?

iPhone XR, iOS 14

Posted on Dec 20, 2020 4:54 AM

Reply
Question marked as Apple recommended

Try using the article below as a guide of where to check for someone else's ID to see if you can sign them out and then sign yourself in.


What to do after you change your Apple ID or password - Apple Support

Posted on Dec 25, 2020 5:38 PM

3 replies

Att sold me a used phone when I purchased a new phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.