Why is my Apple Gift Card taking so long to get to me?

Dear Community,

I recently bought an Apple Gift Card and the Apple website said that it'll take 1 hour to arrive to my email, and it has now been 13 hours and it still hasn't arrived to my email.

Am I doing something wrong? Am I missing something? Or do I have to simply wait longer for it to arrive?

I hope the community can help me, and thanks for reading. Stay safe.

-DarknWasHere

iPhone 6s, iOS 14

Posted on Dec 20, 2020 6:07 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 22, 2020 12:17 PM

Hello DarknWasHere,


We can understand your concern of not having received your Apple GiftCard. We're happy to provide some insight into this for you. After purchasing, your Apple Gift Card will arrive within 24 hours via email. If you haven't received it within that time frame, you can check your purchase history using the steps here:


See your purchase history for the App Store, iTunes Store, and more


If you run into trouble, get in touch with Apple Support for further assistance:


Get Support


Have a great day!

5 replies
Question marked as Top-ranking reply

Dec 22, 2020 12:17 PM in response to DarknWasHere

Hello DarknWasHere,


We can understand your concern of not having received your Apple GiftCard. We're happy to provide some insight into this for you. After purchasing, your Apple Gift Card will arrive within 24 hours via email. If you haven't received it within that time frame, you can check your purchase history using the steps here:


See your purchase history for the App Store, iTunes Store, and more


If you run into trouble, get in touch with Apple Support for further assistance:


Get Support


Have a great day!

Dec 22, 2020 12:17 PM in response to DarknWasHere

Hello DarknWasHere,


We can understand your concern of not having received your Apple GiftCard. We're happy to provide some insight into this for you. After purchasing, your Apple Gift Card will arrive within 24 hours via email. If you haven't received it within that time frame, you can check your purchase history using the steps here:


See your purchase history for the App Store, iTunes Store, and more


If you run into trouble, get in touch with Apple Support for further assistance:


Get Support


Have a great day!

Jan 25, 2021 12:31 AM in response to Jeff_W.

Dear Community,

I recently bought an Apple Gift Card and the Apple website said that it'll take 1 hour to arrive to my email, and it has now been 24 hours and it still hasn't arrived to my email.

Am I doing something wrong? Am I missing something? Or do I have to simply wait longer for it to arrive? My receivers emails is verified and correct so that can’t be the problem. It’s already pass 24 hours and am already worried.

I hope the community can help me, and thanks for reading. Stay safe.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why is my Apple Gift Card taking so long to get to me?

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